All sales are final. Please contact us at firstname.lastname@example.org if you have any questions/concerns prior to purchase.
Each handmade doll ships priority (tracking and insurance included) within the U.S. for an additional $10 at checkout.
*For further protection we recommend Signature confirmation! However, signature confirmation is optional and an additional $2.45. If you would like this option you may add Signature confirmation to your cart via the Signature Confirmation listing.
*Please confirm your address before you check out as you may incur reshipping costs if your package is returned to us.
In stock items are ready to ship in 3-5 business days of purchase. *Please note : during holiday months (November/December) in stock items ship within 5-7 business days.
Business hours are Monday through Friday 9-5p PST.
Custom orders are ready to ship in 7-10 business days of purchase. Please refer to "ORDER A CUSTOM DOLL" for instructions and email us at email@example.com
*Please contact us if you would like your custom order shipped in 5 business days. Expedited shipping is available for an additional $25 USD rush fee per doll, which will be added to you custom listing.